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Missed Appts/Tours - Have Some Courtesy For Your Fellow Agents/Brokers.

August 2011

Dear Fellow Agents/Brokers,

If you have posted a broker tour or open house, that means that many of your fellow agents and brokers are likely planning on visiting that particular day, and like me and my associates they don't have time to last-minute check every property.

So if you're not going to be there to hold the open, show us all the professional courtesy of posting that on the MLS and leaving a note at the property so we don't waste any more time than we already have to.

And if you have an appt scheduled, have contact information for those you have set appts with so you can call and let them know if you can't make it or are running late.

While out on tour a few weeks ago, 3 of the 8 properties I went to view had no one there, no note, and no commentary on the MLS. While out on that tour I ran into two other agents with the same issue, and I have been hearing this complaint repeatedly from other agents/brokers.

This would seem to me to be fundamental professional courtesy, but what you're really saying when you engage in this behavior is that other's people's time is worthless. This is a small community even though it's a major city, and I know of several agents who already have a reputation for doing this on a regular basis. This is not going to help your career. And not only are you doing your colleagues a disservice, but you are doing your clients a huge disservice as well.

No one at my company has ever missed an open house or broker tour, and everyone has contact info for buyer or agent so on the very rare occasion that something comes up we can alert the other party so they know what's going on. I don't understand how you can handle this any other way.


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